Billing, Insurance and Legal

Benefis Hospitals is dedicated to ensuring that compassionate, quality care is extended to all. We do not consider a person's ability to pay a determining factor in providing needed health care. We do, however, expect the guarantor/patient to cooperate in concluding the financial aspects of the services provided to them.

Billing Policy

Patient Business Services will submit the billing for medical services to all insurance companies provided at the time of registration, however the account remains the responsibility of the guarantor/patient. An itemized bill is available upon request. Account statements will be sent out monthly reflecting current bill status.

Payment Policy

In consideration of the health care services needed for care at Benefis Hospitals, the patient/guarantor is fully responsible for and agrees to pay for the services, supplies and products.

The patient/guarantor is liable for any amounts not paid, whether the insurance company or third-party payer makes partial payment or declines to pay. All unpaid amounts following payment from the insurance company must be paid within thirty (30) days. If the insurance or third-party payer fails to pay the account within ninety (90) days from the date it was billed, it will be the responsibility of the patient/guarantor to pay the account balance in full or make financial arrangements for payment in full.

If the patient/guarantor chooses to bill their insurance, the account will be considered "self-pay" and the balance will be due and payable within thirty (30) days from the date of service.

If the patient/guarantor does not have insurance or other third party liability, the account will be considered "self-pay" and the balance will be due and payable within thirty (30) days from the date of service.

Account balances not paid as agreed, may be transferred to a management company, to administer payment arrangements. The management company will charge interest at a rate allowed by law. If the account balance becomes delinquent, it may be referred to a collection agency and/or attorney for collection. If that occurs, the patient/guarantor will be responsible to pay for all costs of collection, including court costs, reasonable attorney fees and interest at a rate allowed by law.

Payment Options

• Cash
• Personal check
• MasterCard
• Visa
• Discover
• American Express

For Additional Information

The main phone number for Patient Business Services is (406) 455.3535. You may also reach Patient Business Services toll-free at (800) 648.6632. Patient Business Services Representatives will assist you with your account, as identified below by Insurance and Guarantor/Patient last name.

Financial Advisor - East Campus: (406) 455.5049
Skilled Nursing Center Representative: (406) 455.3567