Regional Emergency and Level II Trauma Center

The Williams-Ario Regional Emergency and Trauma Center at Benefis East Campus is a Level II Trauma Center, and is one of the largest and busiest Emergency Departments (ED) in Montana. With 19 general-care exams rooms, six non-urgent care rooms, three critical-care trauma rooms and 12,000 square feet of space, the ED is fully equipped to treat its more than 39,000 patients per year.

All patients are triaged or processed for emergent or non-emergent care areas depending on the level of care they need. The ED is staffed with board-certified or board-eligible physicians, with double coverage 16 hours per day. The "ER Minor" is staffed by family nurse practitioners that treat patients with non-urgent medical needs.

The ED is adjacent to operating rooms, radiology and laboratory services, and has direct and private routes to critical care areas that are not publicly accessible.

Mercy Flight

As a Level II Trauma Center, Benefis Hospitals Emergency Department treats critical trauma victims injured in our community and across central Montana.

Mercy Flight, our two-phase CAMTS-accredited (Commission on Accreditation of Medical Transport Systems) flight program provides aero-medical transports in Montana and the Northwest, utilizing a helicopter and fixed-wing aircraft.

All Flights are conducted by, and operational control over all aircraft is exercised solely by Metro Aviation, INC.

The Mercy Flight helicopter program flies patients for fast transport from area hospitals to specialty care in Great Falls. Mercy Flight crews also respond on-site to bring patients from isolated areas or accident scenes to our Regional Emergency Center.

Mercy Flight's fixed-wing airplane transports patients around Montana to specialized service at Benefis and sometimes carries patients from other states to Great Falls. On occasion, the Mercy Flight airplane will transport severe trauma or burn patients to regional medical centers in Salt Lake City or Seattle.

Benefis Mercy Flight is accessed by calling emergency dispatchers, such as local Police, Fire or Sheriff departments. Please call 9-1-1 to report an emergency.

Mercy Flight can also be reached by calling 800.972.4000.

Request for Proposals

Click links below to download. 

BENEFIS HOSPITALS REQUEST FOR PROPOSALS (RFP) FOR AIR MEDICAL AVIATION SERVICES

ADDENDA REQUEST FOR PROPOSAL

RESPONS TO QUESTIONS 7.19.2012