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COVID - 19

If you have questions about COVID-19 or are experiencing symptoms, please call our designated helpline at (406) 455-2500. This line is open from 7 a.m. to 7 p.m., seven days a week.

If you have fever, cough, shortness of breath, or prior exposure to someone who has been diagnosed with COVID-19, please call our helpline and you may be asked to report to our Upper Respiratory Clinic located at 1401 25th Street South, Entrance 3 (under the skybridge).
Upper Respiratory Clinic Hours: 7 a.m. to 8 p.m. M-F, 9 a.m. to 6:30 p.m. Sat. & Sun.

Benefis Visitor Restrictions

The health and safety of our patients, visitors, employees, and our communities remain top priority at Benefis Health System. Our hospital and clinic facilities are restricting visitors to reduce the spread of COVID-19, and the following guidelines are now in place:

Hospital (Inpatient) Locations

  • Visitors are prohibited from all Benefis locations except for the one visitor per patient allowed in Labor & Delivery, Pediatrics, and NICU.
    • In extenuating circumstances, such as imminent end-of-life situations, temporary visitation may be granted.
  • The following individual departments have modified restrictions based upon patient population:
    • At this time, Labor and Delivery, Inpatient Pediatrics, and the NICU are allowing one visitor per patient, and those people must stay in the area they are visiting; they may not come and go.
    • Peace Hospice of Montana will continue to allow healthy visitors.
    • Any patient who is in isolation for presumptive COVID-19 will not be allowed visitors.
    • Visitors who are sick will not be permitted to enter any Benefis location; this is without exception. Any visitor who is coughing or shows other signs of illness will be asked to leave.

Other Locations

  • Patients needing assistance to outpatient appointments should call ahead so we can plan for Benefis staff to meet them outside and escort them to their appointments.
  • Visitors to Gift of Life Housing are not permitted.

Resources for Coping With the COVID-19 Pandemic

Free Virtual Support Groups

Drop in to any of the weekly Coping With Covid support groups led by our team of professional behavioral health counselors. These 60-minute virtual group sessions are free and open to the public. Sessions are facilitated through Zoom, a free web-based video communication tool that can be used on your smartphone, tablet, or home computer.

Find support and tools for coping with the COVID-19 pandemic in in the following weekly sessions:

If you are someone who struggles with substance use, these two weekly Coping With Covid sessions are for you:

Other Resources

  • Disaster Distress Helpline: Call 1-800-985-5990 for immediate counseling for anyone seeking help in coping with the mental or emotional effects caused by developments related to the COVID-19 pandemic.
  • Suicide Prevention Lifeline: Call 1-800-273-TALK (8255)
  • Montana Crisis Text Line: Text MT to 741741
  • Mental Health America of Montana Warmline: Call 1-877-688-3377

Reliable Sources for COVID-19 Info

Where You Can Turn for the Most Reliable News on the Global Outbreak

Benefis Health System is here to help our community cope with the global novel coronavirus pandemic. There’s no shortage of information available, and some sources are more dependable than others. Here are the top three resources recommended by experts at Benefis Health System.

The Centers for Disease Control and Prevention (CDC)

Find regular updates on the CDC’s dedicated website for COVID-19, including steps to take if you are sick. The What You Should Know section covers topics such as:

  • How the disease spreads.
  • Prevention tactics.
  • Treatment protocols. Answers to frequently asked questions.

The Situation Updates section provides a summary of the virus, tracks cases specific to the United States and locations affected by COVID-19, provides a risk assessment, and explains how the CDC is working to prevent the further spread of the virus.

The website also provides information tailored to different population groups, including community centers, schools and businesses, as well as information for healthcare professionals, travelers, and laboratories. You can also browse news releases distributed by the CDC under the What’s New section.

The Cascade City-County Health Department (CCHDMT)

Following the outbreak of COVID-19 in the U.S., the Cascade County Health Department also created online resources offering information on everything from prevention to the state of things in Montana.

The Montana Department of Human and Health Services (DPHHS)

Montana health officials are closely monitoring the situation. Their latest updates are available on a section of their website that describes what to do if you’re sick and offers information for specific audiences, like travelers and employers.