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COVID - 19

In a significant change for the state of Montana, Benefis and other health care providers are no longer able to test patients for COVID-19 unless they display symptoms of the virus. Due to limitations in testing, state officials have directed us to stop testing asymptomatic patients immediately and shift our testing focus to those who are identified as high risk or symptomatic.

If you have questions about COVID-19 or are experiencing symptoms, please call our designated helpline at (406) 455-2500. This line is open from 7 a.m. to 7 p.m., seven days a week.


Benefis Visitor Restrictions

The health and safety of our patients, visitors, employees, and our communities remain top priority at Benefis Health System. Our hospital and clinic facilities are restricting visitors to reduce the spread of COVID-19, and the following guidelines are now in place:

Masking Guidelines

Patients and visitors to Benefis are now permitted to use their own mask while in our facility. We ask that everyone please follow proper masking guidelines, including:

  • Make sure your mask covers your nose and mouth.
  • Ensure it fits snugly on your face without any gaps.
  • Wash your mask after each use.
  • Wash your hands before and after touching your mask.
  • Don’t touch your mask once it’s fitted.

Hospital (Inpatient) Locations

At Benefis, we recognize how important it is to have someone with you for emotional support during a hospital stay or at an appointment to ensure you understand your treatment. That’s why as of today, June 26, 2020, Benefis is no longer limiting the number of visitors per patient. As we move forward with our thoughtful path to reopening, we are counting on our community members to refrain from visiting or accompanying patients if you are not feeling well.?

Our focus remains on diligent screening, masking of all visitors, and promoting the use of hand sanitizer upon arrival and while in our facility. Visitors with any symptoms will not be allowed in any of our facilities. Senior Services is continuing with a no visitor policy per regulatory guidelines.? At this time those waiting for testing results and COVID-19 positive patients also have a no visitor policy.

Benefis continues to closely monitor the volume and transmission of cases in our community and will continue to adjust our policies as necessary.?

COVID-19-positive patients or COVID-19 rule out patients cannot have visitors.

Other Locations

  • Patients needing assistance to outpatient appointments should call ahead so we can plan for Benefis staff to meet them outside and escort them to their appointments.
  • Visitors to Gift of Life Housing are not permitted.

Reliable Sources for COVID-19 Info

Where You Can Turn for the Most Reliable News on the Global Outbreak

Benefis Health System is here to help our community cope with the global novel coronavirus pandemic. There’s no shortage of information available, and some sources are more dependable than others. Here are the top three resources recommended by experts at Benefis Health System.

The Centers for Disease Control and Prevention (CDC)

Find regular updates on the CDC’s dedicated website for COVID-19, including steps to take if you are sick. The What You Should Know section covers topics such as:

  • How the disease spreads.
  • Prevention tactics.
  • Treatment protocols. Answers to frequently asked questions.

The Situation Updates section provides a summary of the virus, tracks cases specific to the United States and locations affected by COVID-19, provides a risk assessment, and explains how the CDC is working to prevent the further spread of the virus.

The website also provides information tailored to different population groups, including community centers, schools and businesses, as well as information for healthcare professionals, travelers, and laboratories. You can also browse news releases distributed by the CDC under the What’s New section.

The Cascade City-County Health Department (CCHDMT)

Following the outbreak of COVID-19 in the U.S., the Cascade County Health Department also created online resources offering information on everything from prevention to the state of things in Montana.

The Montana Department of Human and Health Services (DPHHS)

Montana health officials are closely monitoring the situation. Their latest updates are available on a section of their website that describes what to do if you’re sick and offers information for specific audiences, like travelers and employers.


Virtual Urgent Care

When you don’t feel well, you shouldn’t have to wait for care. With Bridge by Benefis, you don’t have to!

The Bridge by Benefis app gives you access to urgent care providers at any time, day or night.

Bridge by Benefis lets you visit with a doctor via video from the convenience of your home or office. Simply use your smartphone, tablet or visit us online, to complete your Bridge by Benefis video visit.

Urgent care video visits are for non-emergencies. Bridge by Benefis doctors will answer your questions, make a diagnosis, and prescribe medication, if needed.

Common conditions that can be treated via video visits include, but are not limited to, the following:

  • Allergies
  • Diarrhea
  • Earache
  • Fever
  • Insect bites
  • Minor cuts and scrapes
  • Nausea and vomiting
  • Pink eye
  • Rash
  • Sinus infection
  • Sore throat
  • Sprains and strains

Why choose Bridge by Benefis?

  • It’s convenient. Get care anytime from anywhere. Visit with a doctor as soon as you log in – no appointment needed.
  • It’s easy. Download the free Bridge by Benefis app and set up your account. After that, simply log in when you need care.
  • It’s safe. Virtual visits are secure and private.

Download the app and enroll!

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