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Release Your Medical Records

The walk-in office at Medical Records located on Benefis East Campus is open for on-site records requests and pickup services from 8 a.m. to 5 p.m. Monday through Friday.

While the office is open, you may also download and complete our "Authorization to Release Medical Information" form below. Questions can be directed to our main telephone number at (406) 455-5642.

IMPORTANT: Please complete the authorization form in its entirety. You must send a copy of your valid driver's license, passport, or other government/legal form of identification. This is required to properly identify you and protect your privacy.

Download Medical Record Release Form

Options for sending us your completed authorization and valid ID:

  1. Fax: (406) 455-4998
  2. Mail: Attention: Medical Records, 1101 26th St. S., Great Falls, MT 59405
  3. Drop the completed documents in the secure/locked box located outside of Medical Records in Benefis North Tower.
  4. Call (406) 455-5642 to schedule an appointment.
  5. Walk in at your convenience during normal business hours.

Please note: The fastest way to release copies of medical records for an upcoming appointment is for us to fax the records directly to your provider. Please have them fax us a request at (406) 455-4998, and we will send them the requested records.